Police Service Northern Ireland


Background

The Police Service of Northern Ireland (PSNI) employs approximately 7,500 full-time regular police officers and 2,700 administrative employees. It recently adopted a new strategic focus on improving employee health and wellbeing.

Challenge

The PSNI wanted to dramatically improve the health and wellbeing of their employees. They wanted a solution that would:

  • educate and empower staff members to improve their health and wellbeing
  • engage and empower managers to take an interest in the health and wellbeing of their staff
  • bring together all wellbeing action plans, initiatives and resources; and
  • be completely confidential.

Employee Wellbeing has helped the PSNI to reach all of these goals.

Solution

Working closely with the PSNI Employee Wellbeing conducted an employee wellbeing audit. This helped identity potential risk areas and opportunities for improvement moving forward. Employee Wellbeing then created an online health and wellbeing communications portal – the wellhub. The wellhub helps organisations to design and deliver an effective wellbeing strategy and consolidate all their wellbeing initiatives and resources in a central online portal that can easily be accessed by managers, administrators, wellbeing champions and employees.

The wellhub is easy to use, deploy and content manage. It offers employees a completely confidential and secure online environment to manage their wellbeing. Employees enter the site using a password protected login, ensuring client confidentiality and providing easy access both at home and at work.

The wellhub allows organisational leaders to demonstrate a genuine concern for employee wellbeing, but at the same time empowers individuals to take control of their own health and wellbeing.

Features include:

  • Events calendar
  • Organisational resources (contacts, policies and forms)
  • The latest health news and Wellbeing advice
  • A health encyclopaedia
  • Interactive health checks
  • A nationwide service directory
  • Health videos
  • Podcasts, health trackers and other online tools

Outcomes

The Police Service can now inform, communicate and update their employees on key wellbeing policies, procedures and initiatives through the wellhub. Employees have been encouraged to get involved in wellbeing initiatives, fund-raising activities and healthy eating schemes.

PSNI members can also access over 4500 webpages of health and wellbeing content. In the first 6 months 5653 individual users logged in with the number of users continuing to grow.

By empowering and engaging leaders and PSNI members to become an active part of the solution, the PSNI has dramatically improved health and wellbeing support throughout the workforce. This improvement has received external recognition in the form of the awards (e.g. Health and Wellbeing category - CIPD People Management Awards, Health, Work & Well-being - Orange National Business Awards, Work, Life & Wellbeing: Large Organisation - Irish News Awards).

“Employee Wellbeing has greatly improved the Police Service Northern Ireland's ability to extend comprehensive health and wellbeing support to all members of the PSNI family. We are indebted to Employee Wellbeing for their assistance to date and look forward to a continuing our productive relationship. “

(Dr. Geoff Crowthers, Chief Medical Officer, PSNI)